Privacy Policy

1. Introduction

Iterative Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications, websites, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our applications or services
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences
• Communications and correspondence with us

2.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, time and date of visits)
• Usage data (features used, interactions, preferences)
• Location information (with your permission)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (when you connect your account)
• Analytics providers
• Advertising partners
• Public databases

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our Services
• Creating and managing your account
• Processing transactions and sending related information
• Sending administrative information, updates, and security alerts
• Responding to your comments, questions, and customer service requests
• Personalizing your experience and delivering targeted content
• Analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations
• Sending marketing communications (with your consent)

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and storage providers
• Payment processors
• Analytics services
• Email and communication services
• Customer support platforms
• Marketing and advertising partners

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

4.4 Protection of Rights

We may disclose information when we believe it is necessary to:

• Protect our rights, privacy, safety, or property
• Enforce our terms and conditions
• Investigate and prevent fraud or security issues
• Protect against legal liability

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure development practices
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-Out: Opt out of marketing communications and certain data processing activities
• Restriction: Request restriction of processing your information
• Objection: Object to processing of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Types of cookies we use:

• Essential Cookies: Necessary for the Services to function properly
• Analytics Cookies: Help us understand how visitors interact with our Services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your online activity to deliver relevant advertisements

9. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell your personal information to third parties.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access, correct, or delete your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary to fulfill a contract with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate business interests

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice within our Services

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Us

16. App Store and Play Store Compliance

This Privacy Policy complies with the requirements of the Apple App Store and Google Play Store. When you download our applications from these platforms:

• We collect only the minimum information necessary to provide our services
• We do not sell your personal information to third parties
• We obtain your consent before collecting sensitive information
• We provide transparency about our data collection and usage practices
• We comply with platform-specific privacy requirements and guidelines

17. Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our Data Protection Officer:

Email: dpo@iterativelabs.dev